Your Web Presence Matters.

I found both John and Serhiy to be both supportive in my ideas, and innovative with their expertise in customizing my website and I couldn’t be happier with the finished product! I would not hesitate to recommend their work to anyone!

As the owner of a new small business, my online presence is extremely important. After researching different internet hosts, one choice stood clear. The 24/7/365 support coverage, and most importantly, the fact that so many of their customers have stayed with them for decades, Masscot Hosting was the clear, and only, choice for me. The website exceeded my expectations. The future is looking very bright.

I have just moved another of my company’s websites to Masscot Internet. If you are looking to establish a working relationship with a local family-owned business with an international reach I would recommend looking no further than Masscot.

Masscot recently rebuilt my Chubby Stove web site and was so pleased with the results, I decided to ask them to build a new site for my real estate business too. They are great to work with. They listen to your requests and make suggestions based on their many years’ experience that are helpful, and then make it happen. I especially appreciate their 24-hour support. It is great when I can put a request into the support system at any time of the day or night and get a timely response. I give them five stars.

I have been a very, very satisfied client of Masscot Internet for nearly 30 years. They have serviced my Crystal Pineapple account, helped me with website problems, assisted us with when we goofed up the website, helped with marketing and various problems with computers. In all these years, they have been readily available promptly for assistance. They never have overcharged us and they look out for our interests. You cannot find a better a better website designer or hosting company who cares for your interests.

The end result of our new site is more than I had hoped for. The handling of the MEMBER DIRECTORY was magnificent. It does what I wanted and is much easier than my former design. I have found the “learning curve” fairly short. Responses to queries and any problems was quick. I really like working with a real person(s). The video instructions which were personalized for me were very useful. Looking forward to a long relationship.

I’ve been with Masscot for over a decade! And while I appreciate I am a micro-sized client your customer service has been superior. I’ve been teaching Consumer Behavior in an MBA program for several years now and learned that the gist of “satisfaction” is pretty straight forward: great service. And delivering that to clients irrespective of size, time and again on issues that to me seem large but are truly petty (“lost password!”), well, that defines a good business.

At a time when most internet service providers are too big to provide good service – let alone good customer service – Masscot stands out as an affable, accessible, professional, and LOCAL resource with which we are happy to do business.

Masscot Internet has been more than a huge help in building and taking care of my website. I wouldn’t be able to do it without them and I’m am so grateful for all their tools, expertise and knowledge. They take care of things so quickly and are the most professional!

Dear Serhiy & John, I just wanted to write a quick note to thank-you both for more than two decades of outstanding support and service! From being our domain registrar (30+ and counting) to hosting my several web sites, your service is unmatched by anyone we have tried, including the “Grand Daddy” of them all. And all with no down time that I can ever recall, you are both an integral part of our company’s success. Thanks again to you both!

Masscot is a family business. John McDonald is the president of the company and he is almost always personally available when you need him. And he takes pride in treating his customers like family. It’s a fine combination of technical excellence and personal involvement. We’ve been with Masscot for a long time, and it has always been a highly professional and comfortable experience.

John and his team have been instrumental in not only the design of my website, but driving traffic to it and keeping it at the top of the search engines. They have always been available for questions, and have even taken the time to teach me a thing or two! I wholeheartedly recommend Masscot Internet.