Support & Managed Maintenance

The day your new website is launched, it is brand new and loaded with up to the minute information about your company, the products, and services you offer. However, launching a site is not a set it and forget it endeavour. To further protect your investment, your site needs ongoing support and maintenance.

Site support is an important component, which includes a set of actions aimed at addressing all the needs of your website. We understand that your time is valuable, and needed to manage and promote your own business, so our mission is to support your online presence on a monthly or quarterly basis.

Website maintenance is important for a number of reasons, but mainly it allows to ensure that your website is always up-to-date and running smoothly, as the day it was launched.

As part of our support and maintenance package, we will ensure that your site remains secure, up-to-date, at optimal page speed, and has backups to restore from, should it be necessary.

Security

Security scanning is an integral part in website maintenance and allows to ensure that your site is secure from any potential threats. We will run security scans to identify and cleanup security vulnerabilities or malware. This helps to protect both the website and its users from potential harm.

Backups

Accidents happen – that’s the reality, and it is best to be prepared for the worse, than to be caught off guard. We will perform secure backups to keep the content of your site and its source code safe, and available to restore from, should something go wrong.

Updates

CMS’s like WordPress constantly need updating, and so do themes and plugins. We will update it all for you on a consistent basis, and ensure that your site remains compatible with the latest web browsers and security patches.

Caching (page speed)

Optimizing performance of the site can help improve its loading time, and overall experience of your site visitors. We will monitor your website’s performance, and take any necessary steps to keep your site running smoothly, so nothing distracts people from the message you are looking to deliver through your site.